Troubleshooting

If songs, podcasts, or audiobooks are not shown in the app (iOS 10 or later)
If songs, podcasts, or audiobooks are not shown in the app in iOS 10 or later, please turn on "Settings App > Privacy > Media Library > LISTANO".
If the app doesn't behave normally
On rare occasions, the app doesn't behave normally. For example:
- Songs can not be played normally
- Another song which is not selected is played
- The partial repeat function stops working
- The screen is frozen
[Solution]
This problem is usually caused by iOS's music playback program, not by this app.
To solve the issue, please try the following steps:
① Quit LISTANO App.
② Open Apple's Music App.
③ Quit Apple's Music App.
④ Open LISTANO App.
If the above steps don't solve the issue, reboot your iPhone.
Songs without album names are not shown
Tap the magnifying glass icon on the home screen and search by the track names. Tracks without album names are not shown on the album list screen. To add a album title to a track, use iTunes on Windows or Mac.
Playback does not start automatically
In iOS 8.1, playback doesn't start automatically sometimes. To play a song, tap the pause button on the left bottom of the screen twice. (This issue has been fixed on LISTANO 3.2.0)
If podcasts can not be played properly
If podcasts can not be played properly >
Related pages
How to use the app
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